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Beyond ‘Looking Good’: The Strategic Case for Outsourcing Recognition
- January 13, 2026
- Posted by: Hillary Feder
- Category: Client Engagement, Employee Engagement, Expressing Gratitude, People matter, Recognition
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Ask “How Are You Doing? Like You Mean It (Key for Managing Change and Crises)
- November 11, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Communication, Community Engagement, Company Culture, Company Engagement, Corporate Culture, Creating Emotional Connections, Customer Engagement, Customer Experience, Employee Engagement, Employee Experience, Engagement, Experiences, Nurturing Relationships, People matter, Stakeholder Engagement, Stakeholder Experience
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Navigating Through Today’s Business Chaos
- September 9, 2025
- Posted by: Hillary Feder
- Category: Communication, Community Engagement, Company Culture, Employee Engagement
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Haunting Thoughts from the Ghost of Giftings Past
(from a gift ghostbuster)- August 14, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Company Culture, Company Engagement, Corporate Culture, Creating Emotional Connections, Customer Experience, Employee Engagement, Employee Experience, Engagement, Individual Engagement, Stakeholder Engagement, Stakeholder Experience
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Ron Popeil’s “Set It and Forget It” No Longer Works
- July 10, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Community Engagement, Company Culture, Corporate Culture, Creating Emotional Connections, Customer Experience, Employee Engagement, Employee Experience, Engagement, Experiences, Nurturing Relationships
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Making Each Generation Feel Like They Matter Matters to Results
- May 6, 2025
- Posted by: Hillary Feder
- Category: Company Culture, Corporate Culture, Employee Engagement, Employee Experience
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Unlock Generational Codes to Attract, Engage & Retain a Successful Workforce
- March 11, 2025
- Posted by: Hillary Feder
- Category: Community Engagement, Company Culture, Creating Emotional Connections, Employee Engagement, Employee Experience, Individual Engagement
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Avoid the EX Gap Trap
- January 13, 2025
- Posted by: Hillary Feder
- Category: Company Culture, Company Engagement, Employee Engagement, Employee Experience
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It’s the Human Touch That Matters: 50 Ways to Make it Meaningful
- December 16, 2024
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Company Culture, Corporate Culture, Customer Engagement, Customer Experience, Employee Engagement, Employee Experience, Kind Gestures, Stakeholder Engagement, Stakeholder Experience
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When the Best Laid Plans Aren’t: The Truth About Planning Faux Pas
- October 16, 2024
- Posted by: Hillary Feder
- Category: Company Growth, Employee Engagement, Employee Experience
