Hillary's, business ideas that shape culture & nurture people

Employees and clients are people—first and always. Our people-centric strategies and practices more deeply connect these people to your company for increased employee productivity, client retention, and greater success.

Hillary’s shapes culture by combining art and science into purposeful strategies, practical tactics, and systematic implementation that bolster results in many ways. We collaborate. We create. We coach. To hear what our clients say, click here.

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For Your Company

Align brand identity, values, and business objectives with culture shaping initiatives to build credibility, trust, and brand recognition.
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For Your Employees

Engage to inspire greater discretionary effort, promote retention, and attract desired workforce by demonstrating employees are highly valued through building recognition, communication, and reputation.
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For Your Clients

Nurture to strengthen the customer experience, mindshare, market share, and client retention by reshaping transactional business into relational business through building appreciation.
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Is Your Company in Sync with the Culture Revolution?

So long single-company career with a gold watch retirement. Today’s business environment is more complex, with a more diverse, multi-generational, technologically enriched workforce and client pool. People view their work as an extension of who they are and expect the workplace to contribute to personal fulfillment and enhanced opportunities.

Human judgment, creativity, intuition, experience, and empathy are essential for reformulating strategies—not machines or capital. Are employees with these precious interpersonal, technological, and decision-making skills slipping away?

Industrial Revolution
Technology Revolution
Globalization
Diversified Workforce
Knowledge Worker

What clients say about Hillary’s

From the blog

  • Are you dialed in?

    Not too long ago I was consulting a health care clinic on how to reshape their employee experience. While they had decent employee engagement, it had stagnated and was not meeting the clinic’s mission. The overall goal was to move the entire organization from an employee engagement survey score of 73% to “rock star” status,

    January 20, 2020
  • Building Meaningful Relationships Takes Effort – And Is Worth The Effort

    As 2019 comes to a close I find myself reflecting on the experiences that have shaped my thoughts and the impact of the lessons learned from the 2019 journey. To say the least, it has been a year of significant changes in my personal life and greater appreciation for my professional life. Let me tell

    December 30, 2019
  • Creating Memorable, Meaningful Moments Requires A Plan To ‘Wow’

    We all know the feeling when a particular moment hits us just the right way – a thoughtful compliment, a moment of insight, or an event that makes us feel our best self. While these moments on the surface seem to just happen, there is proactive and endless planning to create that sense of ‘wow’

    June 19, 2019

A few of our clients

Medallion Lab
Created a multi-channel, multi-touch point trade show planning guide, messaging, and graphics that boosted ROI.
Mocon
Created a multi-touch point, multi-channel communication plan to encourage participation in an employee engagement survey; results exceeded expectations.
EPS Buildings
Helped EPS create closer relationships with their dealers through more collaborative communication and problem solving; resulted in greater efficiencies and improved bottom lines for EPS and their dealers.
UBS
Developed a custom, branded engagement tool that provided clients a single source for their important financial, medical, and healthcare information and documents; created a personal linked between clients and their families to the financial services organization.
Westfields Hospital & Clinic
Helped leadership develop communication, recognition, and accountability practices that moved this Health Partners campus to the top spot for employee engagement and retention.
General Mills
Developed a metric-based recognition award system that resonates with deserving recipients and enables them to share their success without saying a word.
ActiFi
Created a client appreciation system that links each year’s unique thank you to the company’s key message and more closely connects ActiFi and their clients with a “buzz”.