Hillary's, business ideas that shape culture & nurture people

Employees and clients are people—first and always. Our people-centric strategies and practices more deeply connect these people to your company for increased employee productivity, client retention, and greater success.

Hillary’s shapes culture by combining art and science into purposeful strategies, practical tactics, and systematic implementation that bolster results in many ways. We collaborate. We create. We coach. To hear what our clients say, click here.


For Your Company

Align brand identity, values, and business objectives with culture shaping initiatives to build credibility, trust, and brand recognition.
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For Your Employees

Engage to inspire greater discretionary effort, promote retention, and attract desired workforce by demonstrating employees are highly valued through building recognition, communication, and reputation.
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For Your Clients

Nurture to strengthen the customer experience, mindshare, market share, and client retention by reshaping transactional business into relational business through building appreciation.
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Is Your Company in Sync with the Culture Revolution?

So long single-company career with a gold watch retirement. Today’s business environment is more complex, with a more diverse, multi-generational, technologically enriched workforce and client pool. People view their work as an extension of who they are and expect the workplace to contribute to personal fulfillment and enhanced opportunities.

Human judgment, creativity, intuition, experience, and empathy are essential for reformulating strategies—not machines or capital. Are employees with these precious interpersonal, technological, and decision-making skills slipping away?

Industrial Revolution
Technology Revolution
Diversified Workforce
Knowledge Worker

What clients say about Hillary’s

From the blog

  • Feeling Gratitude and Not Expressing It Is Like Wrapping a Present and Not Giving It

    Feeling gratitude and not expressing it is like wrapping a present and not giving it. ~ William Arthur Ward Expressing gratitude is one of humanity’s oldest concepts and resides at the core of cultures around the world. However, COVID had turned upside down the expressions we’ve used to convey gratitude like a handshake, pat on

    November 23, 2020
  • Ode to an Exceptional Teammate Who Helped Us Grow Alongside Her

    I met a creative, shy young woman 25 years ago who became my first key team member. Who could have guessed the twisted road we would travel together, navigating many milestones that continually shaped and reshaped both of us? Tami blossomed from the person who hand-painted children’s products into a skilled, innovative and clever problem

    November 12, 2020
  • The Red Bag Mystery and the Faceless Stranger

    Introduction: In my last post, The Journey of Life, I spoke of the excitement of travelling in a RV across the country for the birth of my third grandchild, Ezra. In this crazy, befuddling covid-world, we don’t know where our journey will take us…but I am so glad for what my journey taught me. We

    October 21, 2020

A few of our clients

Medallion Lab
Created a multi-channel, multi-touch point trade show planning guide, messaging, and graphics that boosted ROI.
Created a multi-touch point, multi-channel communication plan to encourage participation in an employee engagement survey; results exceeded expectations.
EPS Buildings
Helped EPS create closer relationships with their dealers through more collaborative communication and problem solving; resulted in greater efficiencies and improved bottom lines for EPS and their dealers.
Developed a custom, branded engagement tool that provided clients a single source for their important financial, medical, and healthcare information and documents; created a personal linked between clients and their families to the financial services organization.
Westfields Hospital & Clinic
Helped leadership develop communication, recognition, and accountability practices that moved this Health Partners campus to the top spot for employee engagement and retention.
General Mills
Developed a metric-based recognition award system that resonates with deserving recipients and enables them to share their success without saying a word.
Created a client appreciation system that links each year’s unique thank you to the company’s key message and more closely connects ActiFi and their clients with a “buzz”.