Hillary's is all about making people who matter feel like they matter

Employees and clients are people—first and always. Our people-centric strategies and practices more deeply connect these people to your company for increased employee productivity, client retention, and greater success.

Hillary’s shapes culture by combining art and science into purposeful strategies, practical tactics, and systematic implementation that bolster results in many ways. We collaborate. We create. We coach.

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For Your Company

Align brand identity, values, and business objectives with culture shaping initiatives to build credibility, trust, and brand recognition.
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For Your Employees

Engage to inspire greater discretionary effort, promote retention, and attract desired workforce by demonstrating employees are highly valued through building recognition, communication, and reputation.
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For Your Clients

Nurture to strengthen the customer experience, mindshare, market share, and client retention by reshaping transactional business into relational business through building appreciation.
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Is Your Company in Sync with the Culture Revolution?

So long single-company career with a gold watch retirement. Today’s business environment is more complex, with a more diverse, multi-generational, technologically enriched workforce and client pool. People view their work as an extension of who they are and expect the workplace to contribute to personal fulfillment and enhanced opportunities.

Human judgment, creativity, intuition, experience, and empathy are essential for reformulating strategies—not machines or capital. Are employees with these precious interpersonal, technological, and decision-making skills slipping away?

Industrial Revolution
Technology Revolution
Globalization
Diversified Workforce
Knowledge Worker

What clients say about Hillary’s

From the blog

  • Bringing to Life a Brand that Inspires Conversation, Steers Engagement

    Typical inquiry about bringing a brand to life: “We’re looking for a vendor of branded products to help us with our new logo.” But the experience I’m sharing with you is about a different approach—one that will make your future efforts to engage target audiences with your brand as effective as possible.

    October 2, 2018
  • Steer Clear of Epic Failures that Devalue Your Sentiments of Appreciation

    If you’re dreading your annual holiday recognition initiative or at the very least concerned about delivering a meaningful recognition experience to the people that matter most to your business (clients, employees, partners, board of directors, etc.), you’re not alone. Many of our clients initially contact us because of a previous failure. So here are some tips to avoid the snafus we see most often.

    October 1, 2018
  • The Dealer Dilemma: How to Improve the Client Experience from the Inside Out and Outside In

    How a new client advisory board and improved internal communications are making a construction materials manufacturer for residential, agricultural, commercial, and cold storage facilities overcome issues limiting efficiency, productivity, and growth.

    August 2, 2018

A few of our clients

Medallion Lab
Created a multi-channel, multi-touch point trade show planning guide, messaging, and graphics that boosted ROI.
Mocon
Created a multi-touch point, multi-channel communication plan to encourage participation in an employee engagement survey; results exceeded expectations.
EPS Buildings
Helped EPS create closer relationships with their dealers through more collaborative communication and problem solving; resulted in greater efficiencies and improved bottom lines for EPS and their dealers.
UBS
Developed a custom, branded engagement tool that provided clients a single source for their important financial, medical, and healthcare information and documents; created a personal linked between clients and their families to the financial services organization.
Westfields Hospital & Clinic
Helped leadership develop communication, recognition, and accountability practices that moved this Health Partners campus to the top spot for employee engagement and retention.
General Mills
Developed a metric-based recognition award system that resonates with deserving recipients and enables them to share their success without saying a word.
ActiFi
Created a client appreciation system that links each year’s unique thank you to the company’s key message and more closely connects ActiFi and their clients with a “buzz”.