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Improving the Client Experience
Business owners know acquiring a new customer can cost up to ten times more than keeping an existing client happy. Yet, many businesses often don’t invest in superior client experiences as a means to lowering the cost of profitable growth.
In order to build clients who are committed to you and will be your brand champions, you need to develop the programs and processes to nurture them along. Hillary’s has been building client appreciation and recognition programs for more than thirty years using a carefully designed system that delivers results for you and your clients.
Hillary’s is a master synthesizer at quickly developing solutions to engage clients and employees in meaningful and relevant ways. Hillary is the company “activator” leading her company to continually innovate, which in turn drives the marketplace. She has helped companies to succeed by creating distinctive, memorable impressions in the quest to create connections and build significant and lasting relationships. If you care about your people and keeping them close to you – engage with Hillary.