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Here’s the honest truth: nobody has all the answers on AI. Not the technology vendors. Not the consultants. Not even the companies leading the adoption. But the leaders who are pulling ahead aren’t waiting until everything is figured out. They’re asking smarter questions, and they’re asking them now. There’s no debating it: Generative AI is

5 Recognition Trends that Strengthen Engagement 2026 Relevance is an integral component of meaningful recognition, making it important to keep up with changing trends. Fresh from the 2026 Promotional Products Association International’s (PPAI) Expo, we bring you guidance about how to use the latest trends to enhance your engagement and recognition initiatives. After wandering through

Beyond 'Looking Good': The Strategic Case for Outsourcing Recognition December was a doozy! It always is for the team at Hillary’s as we sprint to the end of the year’s most significant gift-giving time of year. But this year, we had several desperate callers who phoned a week before Christmas, seeking emergency assistance to deliver

A Bracelet for the Ages—The Beauty of a Meaningful Gift Have you ever been lucky enough to receive a gift that you truly treasure? The kind of gift that evokes intense, enduring emotion associated with a special event or a special relationship? That’s precisely the kind of recipient experience the best gifts deliver. Indulge me

Ask “How Are You Doing? Like You Mean It (Key for Managing Change and Crises) “Checking in” is one of several strategies that presenter Mary Kelly advocated for managing uncertainty and mitigating the negative impact of volatility on workforce engagement, morale, and productivity, according to Mary Kelly’s October presentation at the Business Leaders Breakfast Forum.

Donuts to Dollars—Food for Thought about Building a Successful Brand During my two hours in a line that taxed my feet as well as my patience, I marveled at how Peachy’s Baking Company created a brand that has state fair goers craving, salivating over, and enduring excruciating wait times for donuts. Last year we turned

Navigating Through Today’s Business Chaos If you’re like me—a full-glass kind of person—do you find yourself teetering on the edge of that glass as we grapple to cope with daily changes that are impacting our business climate? I intentionally avoid starting my day reviewing the news, because I know that the geopolitical, economic, and workplace

Haunting Thoughts from the Ghost of Giftings Past (from a gift ghostbuster) Whenever I turn the calendar page to August, a chill runs up my spine. Although we’re three months shy of the busiest gifting season of the year—Thanksgiving through New Year’s—a detailed mental image of me standing in a well-respected supplier’s office continues to

Ron Popeil’s “Set It and Forget It” No Longer Works It was a “kinder, gentler” time when Ron Popeil, an American inventor and TV personality, popularized the phrase “set it and forget it” to promote many of his easy-to-use products. But in today’s world, with change moving at blurring speed, such advice no longer works.