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Ask “How Are You Doing? Like You Mean It (Key for Managing Change and Crises)
- November 11, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Communication, Community Engagement, Company Culture, Company Engagement, Corporate Culture, Creating Emotional Connections, Customer Engagement, Customer Experience, Employee Engagement, Employee Experience, Engagement, Experiences, Nurturing Relationships, People matter, Stakeholder Engagement, Stakeholder Experience
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Haunting Thoughts from the Ghost of Giftings Past
(from a gift ghostbuster)- August 14, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Company Culture, Company Engagement, Corporate Culture, Creating Emotional Connections, Customer Experience, Employee Engagement, Employee Experience, Engagement, Individual Engagement, Stakeholder Engagement, Stakeholder Experience
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Ron Popeil’s “Set It and Forget It” No Longer Works
- July 10, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Community Engagement, Company Culture, Corporate Culture, Creating Emotional Connections, Customer Experience, Employee Engagement, Employee Experience, Engagement, Experiences, Nurturing Relationships
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It’s the Human Touch That Matters: 50 Ways to Make it Meaningful
- December 16, 2024
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Company Culture, Corporate Culture, Customer Engagement, Customer Experience, Employee Engagement, Employee Experience, Kind Gestures, Stakeholder Engagement, Stakeholder Experience
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When it has to be Memorable…Packaging Matters
- September 19, 2023
- Posted by: Asia Hill-Dant
- Category: Client Experience, Employee Experience, Stakeholder Experience
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Rock Recognition with ROX
- February 24, 2023
- Posted by: Hillary Feder
- Category: Client Experience, Employee Engagement
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An Ounce of Planning Equals a Ton of Success
- August 15, 2022
- Posted by: Hillary Feder
- Category: Client Experience, Employee Experience
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Strategy Rescues Recognition ROI
- March 16, 2022
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Employee Experience
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Getting Closer To Clients Requires Planning, Creativity — And A Bit of Fun
- March 25, 2019
- Posted by:
- Category: Client Engagement, Client Experience
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