How a new client advisory board and improved internal communications are making a construction materials manufacturer for residential, agricultural, commercial, and cold storage facilities overcome issues limiting efficiency, productivity, and growth.
It’s highly likely that if you’ve been in business long enough, you’ll make a mistake that impacts a client. When it recently happened to my company, we handled it in a way that simply seemed right. But we learned a valuable lesson that I think you’ll not only appreciate, but also will be surprised by.