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A Bracelet for the Ages—The Beauty of a Meaningful Gift
- December 11, 2025
- Posted by: Hillary Feder
- Category: Creating Emotional Connections, Nurturing Relationships, Stakeholder Experience
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Ask “How Are You Doing? Like You Mean It (Key for Managing Change and Crises)
- November 11, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Communication, Community Engagement, Company Culture, Company Engagement, Corporate Culture, Creating Emotional Connections, Customer Engagement, Customer Experience, Employee Engagement, Employee Experience, Engagement, Experiences, Nurturing Relationships, People matter, Stakeholder Engagement, Stakeholder Experience
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Haunting Thoughts from the Ghost of Giftings Past
(from a gift ghostbuster)- August 14, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Company Culture, Company Engagement, Corporate Culture, Creating Emotional Connections, Customer Experience, Employee Engagement, Employee Experience, Engagement, Individual Engagement, Stakeholder Engagement, Stakeholder Experience
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Prevent the Silent Client Escape Customer Dis-Service, Failure to Deliver
- April 7, 2025
- Posted by: Hillary Feder
- Category: Client Engagement, Customer Engagement, Customer Experience
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It’s the Human Touch That Matters: 50 Ways to Make it Meaningful
- December 16, 2024
- Posted by: Hillary Feder
- Category: Client Engagement, Client Experience, Company Culture, Corporate Culture, Customer Engagement, Customer Experience, Employee Engagement, Employee Experience, Kind Gestures, Stakeholder Engagement, Stakeholder Experience
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Why Enter the Pyramid Program
- January 8, 2024
- Posted by: Hillary Feder
- Category: Client Engagement, Creating Emotional Connections, Customer Engagement, Details Matter, Employee Engagement, Employee Experience, Engagement, Stakeholder Experience
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The Envelope Please: And the Award for Planning Goes to…
- December 9, 2020
- Posted by: Hillary Feder
- Category: Engagement
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Engagement in Action
- August 1, 2013
- Posted by: Hillary Feder
- Category: Employee Engagement